If you have questions about ordering online or shipping please email us at: wildcraftforeststore@gmail.com or call us at the Discovery Centre at 1.250.547.9812.
All purchases made via these pages are handled securely. All personal and credit card information is encrypted for processing directly by our payment gateway. No online payment information is stored on site.
Any item included in this web site may be for sale, whether or not displayed with an "add to cart" symbol. If you wish to purchase such an item, please contact us to discuss delivery. Please note that we cannot guarantee availability of rare or limited edition items as some artworks are intended to showcase the artists' abilities and are not intended to display inventory.
Wildcraft Forest will ship your purchase via Canada Post, UPS, Greyhound or a qualified carrier within days of receiving your order. We have experience in shipping our products. At present we whip our wild tea and culinary products in Canada only unless special arrangements are made. We ship art, craft and décor items world-wide and will endeavour to package and handle items safely and securely.
We will automatically bill and ship all items to Canada and the United States unless there are special requirements for shipping, if so customers will be contacted via email or phone to discuss alternate shipping methods. International customers will be contacted via email to discuss alternate shipping methods.
You will be notified via email in the event of an out-of-stock situation. We do not ship backorders automatically.
Please contact us if you would like items shipped by methods other than Canada Post, UPS or Greyhound.
All customs charges are the responsibility of the buyer.
Shipping and Handling Charges: Orders within Canada are shipped Parcel Post ground service where available. Shipping charges are calculated by weight/destination plus a handling fee based on the total purchase price of your order, excluding shipping and taxes.
Orders to the United States are shipped via Expedited Parcel ground service where available. Shipping charges are calculated by weight/destination plus a handling fee based on the total purchase price of your order, excluding shipping.
All prices displayed on this site are in Canadian Dollars.
Returns
Wildcraft Forest will exchange items damaged during transport. Please return the item in its original packaging. If you wish to place a claim with the shipping company, please retain all original packaging and contact the shipper. All shipping costs linked to an exchange are the responsibility of the customer.
We have made every effort to accurately present our products through the photographs on this site. Please note that, because of variances in monitor settings and photo quality, some of the colours of the products shown here may not be exact. While such differences tend to be marginal, please contact us to verify that the colours appearing on this web site are a true representation if you are purchasing an item(s) to match a specific colour scheme. We do not accept returns made because of colour differences.
Store Policies
Contact us if you have any questions about our wild tea, culinary, art and craft products, policies, distribution locations or for any feedback, comments or questions. Generally we are best reached by email at: wildcraftforeststore@gmail.com
Read the Wildcraft Forest Herb and Botanical Caution and Disclaimer.
The Wildcraft Forest
Production Facility, Apothecaeri and Main Inquiries
1981 Highway 6
Lumby, British Columbia
Discovery Centre – 250.547.9812
Email: wildcraftforeststore@gmail.com
Security
Entering your credit card information at the Wildcraft Forest Online Store is safe. Using a PayPal platform we have taken the necessary steps to ensure your payment information is processed with accuracy and confidentiality.
Store Name
While we link our online store to a number of our websites your purchases will always appear as "Wildcraft Forest," on your credit card statement.
Privacy and Security
We at Wildcraft Forest are committed to protecting your privacy. We use the information you provide during online purchasing to process your online orders only. We do not sell, trade or rent your personal information to others. Wildcraft Forest may release account information when we believe, in good faith, that such release is reasonably necessary to either comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of Wildcraft Forest, our users, or others. We collect no other personal information about you other than what you provide during the checkout process.
Personal Information Collected
In order to process your online order, we require your name, email address, credit card number, expiration date, the name and billing address of your credit card, shipping address if different than your credit card billing address, and a contact phone number. This allows us to process and fulfill your order through the PayPal platform and to notify you of your order status.
Protecting Your Personal Information
When you provide us your personal information to process your online order, we receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.
A Wildcraft Forest representative will only ask you for credit card information if they are taking an order placed by phone. We will never contact you by phone or email to ask for your credit card information. If you receive a phone call or email requesting such information - DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, contact us by phone or email below and let us know that you have been contacted. Wildcraft Forest representatives may contact you by phone or email to confirm the details of your order if required for fulfillment.
Consent
By using our website, you consent to the collection and use of your personal information by Wildcraft Forest. If we change our Privacy Policy, we will post the changes to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.
GST & PST on Sales
For all Wildcraft Forest purchases, GST & PST will be charged where Wildcraft Forest is required by law to charge tax.
Returns for Online Purchases
We want you to be satisfied with you order from Wildcraft Forest . If for any reason you are not, please email us at wildcraftforeststore@gmail.com or contact us at 250-547-9812, and we will facilitate any returns.
Delivery Methods and Options
All tea and botanical orders over $150 before taxes, qualify for free Standard Shipping. Wildcraft Forest is located in a remote part of BC which causes us to bundles individual shipments for delivery to a shipper. We aim to dispatch all orders within 7 days, which leaves 2-5 days to deliver.
Note: All Prices are in Canadian dollars.
Sample Canadian Shipping Options
UPS Standard Ground - $10.95
UPS Expedited - $39.95
UPS Express - $49.95
Art, Craft & Decor Orders
Because much of our arts and crafts items require sensitive packing and have very different weight and shipping requirements. If possible we will ship such products via Canada Post, UPS or Greyhound unless there are special requirements for shipping, if so customers will be contacted via email or phone to discuss alternate shipping methods.
We will automatically bill and ship all items to Canada and the United States or ship “collect”. See above for additional details on our store policies.
International Shipping
At this time we only ship our tea and botanical products within Canada unless special arrangements are made. Art, Craft and Décor products can be shipped internationally. International customers will be contacted via email to discuss shipping methods.
See above for additional details on our store policies.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
Terms of Purchase
The terms and conditions set forth in these terms of purchase (this ("Agreement") and the "Terms of Access" constitute the entire agreement between Wildcraft Forest ("Wildcraft Forest") and you (the "Buyer") concerning product purchase through the Website. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.
1. Offer and Acceptance
By ordering a product on the Website, Buyer shall be deemed to have made an offer to buy the specified product from Wildcraft Forest pursuant to this Agreement. The acceptance and fulfillment by Wildcraft Forest of any order placed on the Website is subject to Buyer's acceptance of all of the terms of this Agreement.
2. Prices, Availability and Taxes
Prices of product on the Website are subject to change at any time without notice. All products may not be available in all areas. Product availability is subject to change at any time and Wildcraft Forest makes no representations of warranties regarding product availability. Buyer shall be responsible for any tax or other governmental charge due to the sale, use or delivery of the product, including, but not limited to, Sales Tax, Use Tax, Retailer's Occupational Tax, Gross Revenue Tax, Value Accrued or Value Added Tax, and Transportation Tax. All applicable taxes and other charges will be added to the purchase price.
3. Payment
When ordering products on the Website, Buyer may use VISA or MASTERCARD. Wildcraft Forest will not accept checks or COD payments. If Buyer fails to pay for any products received, Wildcraft Forest shall have the right, in addition to other remedies, to suspend or cancel further deliveries, and to proceed in any court of proper jurisdiction against Buyer for all amounts due to Wildcraft Forest, including, but not limited to, legal fees, costs and interest.
4. Shipping, Title and Risk of Loss
Wildcraft Forest will ship products using the shipping method selected by Buyer on the Website. All sales are made F.O.B., the shipping point. Wildcraft Forest shall use reasonable efforts to cause products to be delivered to Buyer by requested delivery dates, but shall in no event be liable for any losses or damages caused by delay or non-delivery of products. Buyer shall be responsible for all shipping charges. Title and risk of loss in the products shall pass to Buyer upon Wildcraft Forest ' (or its agent's) delivery to the carrier at the shipping point.
5. Returns, Changes and Cancellation
See our Returns policy.
6. Disclaimer of Warranties
SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, CONCERNING NONINFRINGEMENT, THE PRODUCTS, OR THE MERCHANTABILITY OR FITNESS OF THE PRODUCTS FOR ANY PARTICULAR PURPOSE, AND EXPRESSLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. Buyer is solely responsible for determining the suitability of the products for the uses and applications contemplated by Buyer. Buyer assumes all risks and liabilities arising out of possession, use, or resale of the products, whether used singly or in combination with other material, including, but not limited to, any risk or liability based on alleged negligence on the part of Wildcraft Forest.
7. Buyer's Representations
Buyer represents that he/she has the requisite power and authority to enter into this Agreement and to perform the obligations under this Agreement. Buyer represents that he/she has provided accurate information to Wildcraft Forest in purchasing products through the Website and that his/her offer to purchase products complies with all applicable laws. Buyer acknowledges and agrees that he/she is solely responsible for compliance with all applicable laws and regulations concerning Buyer's purchase, possession, use, or resale of the products. Buyer further represents that he/she is familiar with the characteristics of the products, and will comply with all laws, regulations, and standards applicable to the possession, handling, processing or use of the products by Buyer, including, but not limited to, the Occupational Safety & Health Act.
8. Indemnification
Buyer shall defend, indemnify and hold Wildcraft Forest and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Wildcraft Forest. Wildcraft Forest may participate in the defence of any such claim for the further protection of its own interests.
9. Limitation of Claims
Without limiting the scope of any other terms and conditions herein, any and all claims related to products sold to Buyer through the Website shall be made within thirty (30) days after receipt of the product to which the claim relates, or if for non-delivery, after the scheduled delivery date thereof. Buyer's failure to give Wildcraft Forest written notice of any claim within the applicable time period shall constitute an absolute and unconditional waiver of such claim. In no event shall Buyer commence any action against Wildcraft Forest related to products sold to Buyer through the Website later than one year after receipt of the product giving rise to such action.
10. Limitation of Liability
Without limiting the scope of any other terms and conditions herein, including Wildcraft Forest ' disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Wildcraft Forest BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER'S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Wildcraft Forest OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
11. Force Majeure
Without limiting the scope of any other terms and conditions herein, Wildcraft Forest shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Wildcraft Forest may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Wildcraft Forest be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Wildcraft Forest, Wildcraft Forest shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Wildcraft Forest from responsibility or liability for any resulting incomplete fulfillment of Buyer's order.
12. General
a) No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Wildcraft Forest in the event of Buyer's breach of this Agreement.
b) All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered "writings" for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the Canada Post Mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Wildcraft Forest, 1981 Highway 6, Lumby, British Columbia ,V0E 2G1
c) If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.
d) These Terms and Conditions shall be governed by and construed under the laws of Canada, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the courts of Canada. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
Copyright
Please read this Copyright Notice carefully before using this site. By using this site, you signify your consent to the terms of this Copyright Notice. If you do not agree to the Terms, please exit the site.
Terms
1. You should assume that everything you see, read or hear on this site is protected by copyright, design right and/or other intellectual property rights unless otherwise stated and may only be used in accordance with these Terms. Wildcraft Forest does not warrant or represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Wildcraft Forest . Images, illustrations, graphics, text, etc, are either the property of Wildcraft Forest or third parties who have licensed their rights to Wildcraft Forest. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms. Any unauthorized use of the images may violate copyright laws, trademark laws and/or other regulations and statutes.
2. The trademarks, logos and designs displayed on the site, are the property of Wildcraft Forest or third parties who have licensed their rights to Wildcraft Forest. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Wildcraft Forest or such third party that may own the trademarks displayed on the site.
3. You may download, print and store selected portions of the content of the site provided that you (i) only use these copies for your own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in the media, and (iii) do not modify or alter the content in any way. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Wildcraft Forest reserves complete title and full intellectual property rights in any content you download from this site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without obtaining written permission from Wildcraft Forest in advance.
4. Wildcraft Forest has not reviewed all of the sites linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site. Your linking to any other off-site pages or other sites is at your own risk.
5. This site may contain links to other Web sites operated by third parties other than Wildcraft Forest. Such links are provided for your convenience only. Wildcraft Forest does not control such Web sites and is not responsible for their content. The fact that this site contains links to other sites does not mean that Wildcraft Forest approves of, endorses or recommends those sites, nor does it imply any association with their operators. Wildcraft Forest disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this site.
6. Wildcraft Forest may at any time revise these Terms by updating this posting. You are bound by any such revision and should therefore periodically visit this page to review the current Terms to which you are bound.
7. These Terms shall be governed by and construed under the laws of Canada, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to these Terms must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the provincial or federal courts of Canada. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
The Wildcraft Forest Wild Tea Plantation
Wildcraft Forest Apothecaeri
Wildcraft Forest
1981 Highway 6
Lumby, British Columbia
V0E2G1
Phone the Discovery Centre – 250.547.9812
Email: wildcraftforeststore@gmail.com